University Book Report – Pharmacy Half-Life

Ah, university…

My world of over a quarter-century ago. Back when adulting was new. The uncertainty and angst of a promising career delicately balanced with muted excitement for seemingly limitless opportunities! The late nights (for study of course 😉 and emerging social connections that have persisted to this day. Memories of notable professors and student personalities could fill up pages like a yearbook time capsule. Did I mention the procrastination?! Oh my yes, the wasted time we spent… Before the TikTok days, I was a beast for housework, but only when I had a big lab assignment due. Midterm exam tomorrow? What a lovely time to re-watch the Sixth Sense and hunt all the spoiler moments I missed the first time through.

That’s why I’ve titled this piece as a call-back to the days absorbing information through text was a full-time job. I was always better with conventional didactic learning as opposed to self-taught facts and concepts. Audio and visual cues were essential in my ability to recall and react to questioning. However, as I age my appreciation for the written word has deepened. Being able to peer between the lines to infer and incorporate lessons into my own experiences is a skill developed with experience and a reflective curiosity.

The messaging is familiar because the man is familiar. Our careers have plenty of parallels, from our education, our relationships and our career ambitions. He is passionate about life: his family comes first, followed by a insatiable drive to empower people through coaching in sports as well as his extensive pharmacy work. Reading Half-Life was akin to sitting across from him, feeling the warmth from a fire crackling in the hearth, and receiving one of the many spirited pep-talks he could deliver off-the-cuff. Even hearing his voice in my head as I flipped through the pages, there was something different…something more thought-provoking than usual.

The book itself is a very approachable read. There are 10 chapters of individual topics, each only about 3-4 pages in length, perfect for bite-sized chunks of wisdom. Each begins by offering a famous quote or example accompanied by personal anecdotes describing his journey of discovering how to thrive in the pharmacy profession. At the end of each chapter, there is a quick summary entitled ‘Positive Impacts’ that leaves the reader with a probing question. I found myself pausing between chapters to think about my own life and career.

My favourite chapters are 5) Leadership vs Management, and 8) Where Sport and Pharmacy Collide: Your Ideal Performance Mindset (IPM). The former explores key differences between organizational roles that are often seen as synonymous, when in fact there may be stark differences upon assessing cultural vs administrative functions. The latter introduces the reader to the concept of identifying their thought-process when performing at their absolute best, and nurturing behaviours to maintain that mindset in the face of external factors.

The prose is conversational, and comes from a vulnerable place; the author has lived within the pharmacy sphere for 25+ years and has gleaned valuable insight on how an individual can seek their own job satisfaction.

These are lessons I wish I’d known back in those university days. I would be fascinated to hear feedback from pharmacy students ready to make their mark on the profession. Very early on their journeys, have them think about leadership and how it can shape their careers:

  • How to develop the traits of a leader and to nurture those traits in others.
  • How to seek out and help build strong teams.
  • Using the Ideal Performance Mindset to avoid negative spirals.
  • How to be a good support, boss, peer and teammate
  • Reinforcing WHY they chose pharmacy

Make no mistake, there are nuggets that may apply to any person at any stage of their professional life. In fact, many of the concepts are certainly not just reserved for pharmacy at all.

In conclusion, I suggest picking up your copy today, either as an electronic or paperback version. I keep mine on my desk as a reminder of where I’ve been and where I still want to go. Pharmacy has given me so much in terms of opportunities to grow and network, but finding that steady-state has not always been easy. Balancing work and family can often feel like you’re following a GPS that is constantly recalculating, taking you in many directions at once. Sometimes all it takes are the words of a trusted friend and mentor to keep your inner compass from spinning when life decides to shake the table.

I’m honoured to call JohnR such a friend. I’m proud that he decided to share his wisdom in an effort to help others.

Lastly, I hope my report deserves a good grade!

Disclaimer: The views and opinions expressed in this article are those of the author(s) and do not necessarily reflect the official policy or position of any agency, employer or affiliation.

Engagement of One

There are things in this world about which I hold strong opinions. Most often these are in the realms of personal development and group change. There needs to be an inherent trust between members of a team. It doesn’t matter how big the team is; two people in a partnership, or a global brand spread across continents all require a level of engagement to truly be effective at executing strategy. There has to be an emotional attachment to the mission and a shared satisfaction to reach a goal.

The most successful organizations understand that their greatest strength is their people. Taking that one step further, it’s the development of those people that set them apart. I could use a collection of cliched buzzwords here that have a tendency to say everything and nothing at the same time, but the gist is this: it’s one thing to have quality people in leadership roles to succeed today, but it’s another to have those same people prepared and inspired to take on tomorrow.

I am confident and proud to work for an employer that takes engagement seriously from the top down. They recognize the differences in learning styles between generations, and have an evaluation process that focuses on behaviors that contribute to the business, trusting that desired results will follow. I currently feel that I’m valued, and have mentors looking out for my best interests personally and professionally.

So how does one engage another person or group for a common goal? Job satisfaction means different things to different people, so one approach is to try and understand what motivates and rewards different groups.

A quick Google search brought me to this document discussing staff development from none other than the United Nations.

The link is a fairly easy read, but the content is nevertheless fascinating. The title is: ‘What Matters and How They Learn’ and breaks down the generation gaps in the workplace. I’ll let you have a skim and then we’ll continue the post. I’ll wait for you here…

(Interlude music)

So the groupings themselves: Baby Boomers, Gen X, and Gen Y comprise the vast majority of the current workforce. There are some Traditionalists, but their number is declining into retirement. By grouping generations in this way, commonalities emerge around the fault lines. For example, I fall near the tail end of the Gen X timeline, meaning that I may share a similar value set as a 50-year-old colleague with respect to being goal-oriented and self-reliant. At the same time, there are flickers of the Gen Y group that I recognize as well; when it comes to sociability and collective action, I completely embrace that culture in the workplace.

[As an aside, one of the distinctions between Gen X and Y as written in the document of Techno-literal vs. Tech-savvy. One needs step-by-step instructions and the other finds technology intuitive. If I was able to start a blog, but have no idea of any advanced features, does that make me advanced-techno-literal?]

So, we know the workplace is comprised of blended learning styles. Training should therefore contain elements that appeal to most workers. Gen X apparently respond well to graphics/design and brevity of training materials. Gen Y wants to learn when and where is comfortable, and being connected online is very important to them. The key is knowing the audience, and it takes a significant investment of time to learn how to relate to the individuals. Once that emotional attachment is established, you begin getting back more than you put in. You challenge one another and learn together. On a personal note, the occasions that I am wrong tend to be the most rewarding experiences in the end.

One final point I’d like to make is that there are many tools or devices being used for engagement, be it team-building exercises, group dinners or retreats, in-house competitions, monetary rewards, surveys or even one-on-one meetings. What tends to get missed is that engagement starts with people and ends with people; the tools are not the answer by themselves, nor do they have an endpoint. When used by someone who is already engaged, any strategy has a chance to reach others who may in turn, pay it forward by seeking to engage their other colleagues.

If you’re like me and truly engaged, that passion will keep you coming back for more, and you’ll have confidence that someone will always be waiting for you to challenge, learn and grow. Take advantage of that feeling and the opportunities that will present, just be ready to create those same feelings and opportunities for others when the time comes.

 

 

Disclaimer: The views and opinions expressed in this article are those of the author(s) and do not necessarily reflect the official policy or position of any agency, employer or affiliation.